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Channel: CRM Learning Blog - Interpersonal Skills Training Tips and Articles » Morale & Engagement
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Pygmalion Effect Training Activity

It is a scientific fact that people perform, to a large degree, according to the expectations others have for them*. If deep down, a manager believes his or her subordinates are incompetent and...

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Motivation Insights for Managers

All managers want to do a good job for their teams and their organization. They want to feel like they are making a difference and have the sense that others respect the contribution they are making....

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